Job Title: Sr. Coordinator, Human Resources

Date: May 22, 2024

Department: Human Resources

Reports to: Director, Human Resources

Perks and Benefits:

FREE: breakfast, lunch, parking, on-site gym and training classes, and gym membership at Chicago Athletic Clubs.  Free Peloton membership, casual dress environment, access to United Center concert events, competitive total rewards package, full benefits (medical, dental, vision, 401k matching, paid life insurance), comprehensive PTO package, social events, volunteer opportunities, and learning and development.

What It’s Like Working Here:

The Chicago Blackhawks experience isn’t just on the ice.  Our office, located in the United Center, promotes a performance based, fun, engaging, fast-paced and collaborative atmosphere where we can celebrate both hockey and each other.  Our commitment to curating an environment where all individuals feel empowered to bring their best self to work each day can be seen throughout our organization.  Whether you are a job seeker looking to join the organization, a current member of our amazing team, or someone looking to help support our mission, our goal is the same – to reimagine the potential of hockey.

The Top Shelf:

Reporting to the Director, Human Resources, we are seeking a professional, proactive, and positive Sr. Coordinator, Human Resources to join our team. The Sr. Coordinator, Human Resources will collaborate closely with various departments to ensure flawless process execution, ensure compliance with all employment regulations, maintain compliant and accurate employee files and HRIS systems, direct employees to required resources and coordinate other HR initiatives as requested.

How You’ll Contribute:

• Expertly coordinate all administrative and communication aspects of employee on-boarding, off-boarding, and movement within the organization. Partner closely with other members of the team and cross functional partners to ensure all tasks are on track for accurate and timely completion.
• Become an in-house expert on our HRIS system(s) and educate, coach and enable employees to utilize self-service features effectively.
• Administer annual compliance requirements, track participation, send reminders, manage certifications and raise visibility to leadership as needed.
• Support recruitment activities as needed such as posting open requisitions, scheduling interviews, arranging candidate travel, drafting offer letters, and administering pre-employment paperwork and screenings.
• Provide candidate sourcing and screening support to talent acquisition during peak periods of staffing.
• Maintain systems and files ensuring accuracy and completeness of HRIS data, personnel files, org charts, employment contracts, I-9s, and other legal compliance requirements.
• Regularly run audits to ensure employee information is accurate and up to date.
• Draft and submit personnel action forms and other related employment documents.
• Respond to unemployment claims and requests for employment verifications.
• Analyze and prepare detailed reporting on headcount, participation, and other key HR metrics to aid in workforce planning and budgeting recommendations that drive organizational performance.
• Support the Performance Development Process (PDP) through system administration, progress tracking, training deck preparation, SOP creation, and other tasks as requested.
• Oversee vendor invoicing, ensuring timely submission to finance and accurate coding.
• Handle supplemental benefits administration including providing policy information to employees, routing approval documents through Adobe, and tracking for completion.
• Proactively identify opportunities and assess improvements to the employee experience and partner with the HR team to develop and implement efficient and lasting solutions
• Assist with new employee orientation and educating new employees on HR policies, benefits and internal procedures.
• Serve as a resource for basic employee questions.  Ensure inquiries are routed and responded to promptly.
• Support the maintenance of compliance with federal, state, and local employment and benefits laws and regulations.
• Support all administrative tasks requested from the Human Resources leadership.
• Research best practices, regulatory changes, and innovative technologies in Human Resources.
• Maintain department calendar, providing regular updates to Human Resources team.
• Support employee engagement, community and learning events as needed.
• Provide office administration support to employees when required.
• Performs other related duties and projects as assigned.

Player Stats and Qualifications:

• Bachelor’s degree in human resources or related field
• A minimum of 5+ years of relevant experience in human resources required with a working understanding of human resources principles, practices, and procedures; experience within the sports, events, or hospitality industry strongly preferred.
• Ability to always maintain highly confidential information in a professional manner.
• Strong HRIS knowledge and deep proficiency in ADP or similar system.
• Highly proficient with Microsoft Office Suite (Excel, Word, PPT, etc.) or related software.
• Excellent verbal and written communication skills.
• Strong sense of urgency and ability to change direction quickly.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Excellent organizational skills and attention to detail.
• Excellent interpersonal and customer service skills.
• Creative and resourceful problem solving with ability to improve processes and procedures.
• Willingness to jump into any task to support the Human Resources team and overall organization.
• Good judgement and decision-making skills.
• Pro-active problem solver and communicator.
• Ability to effectively build relationships with employees at all levels while maintaining professional boundaries.
• Positive, culture champion.
• Passion for hockey.
• Demonstrates the Chicago Blackhawks values of integrity, curiosity, empathy, collaboration, and originality.
• Ability to work non-standard hours including evenings and weekends as required.

The Team:

The Chicago Blackhawks started their journey as one of the NHL’s “Original Six” professional ice hockey teams in 1926.  Members of the Central Division in the NHL’s Western Conference and six-time Stanley Cup Champions (1934, 1938, 1961, 2010, 2013, 2015), the team calls the United Center home.

Each day the Team works to uphold our mission to reimagine the potential of hockey.  At its core, the team and greater organization uphold its mission through its core values centered around integrity, curiosity, empathy, collaboration, and originality.  They are fiercely dedicated to evolving and delivering new and legendary fan experiences and captivating new and diverse audiences, both on and off the ice.  As part of their unwavering commitment to drive impact and purpose in the Chicago community, the organization opened the Fifth Third Arena (the team’s official practice facility and community space for youth hockey development), continues to make expansions to the Chicago Blackhawks Foundation, and acquired the AHL team the Rockford IceHogs.

The Chicago Blackhawks continue to grow in its commitments to honor and celebrate Black Hawk’s legacy by offering our platforms, making meaningful contributions, collaborating with Native American people, and reimagining ways to support the many Native American people and communities they live amongst and alongside. They engage in this work through their formal partnership with Black Hawk’s ancestral tribe, the Sac and Fox Nation of Oklahoma, which the tribe established with the Chicago Blackhawks in 2021.

The Chicago Blackhawks is an equal opportunity employer that values diversity at all levels.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applications will receive consideration for employment without regard to gender, race, religion or religious creed, color, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.